You can learn more from our asked questions
Got questions? We’ve got answers! Our FAQ section is here to make your life easier by addressing the most common questions we receive. Whether you’re curious about our services, products, or policies, you’ll find everything you need right here.
Yes, as a regular monthly customer, you can request a specific cleaner. If your preferred cleaner is unavailable, we'll assign another professional with a similar rating to ensure consistent service.
Yes, you can request up to five cleaners for a single appointment. Simply specify the number of professionals needed when booking.
Yes, our trusted cleaners can perform the service in your absence. For recurring services, we recommend being present during the first appointment to provide instructions. For one-time services, please inform us how our professional can access your home (e.g., key under the mat, security, leave the door open).
We offer multiple payment options:
• Bank Transfer: Free of charge
• Cash: AED 10 processing fee
• Card Payment: 3% processing fee
• Bank Transfer: Free of charge
• Cash: AED 10 processing fee
• Card Payment: 3% processing fee
• Email: info@themopops.com
• Phone: 054-4644779
For further inquiries or to schedule a service, please reach out to us through the contact details above.
• Phone: 054-4644779
For further inquiries or to schedule a service, please reach out to us through the contact details above.
Yes, we provide a comprehensive cleaning kit that includes:
• Cleaning Products:
o Floor cleaner
o Toilet cleaner
o Multi-purpose cleaner
o Glass cleaner
o Cream cleaner
o Wood furniture polish
• Cleaning Equipment:
o Vacuum cleaner
o Mop
o Bucket & spinner
o Microfiber cloth
o Sponge cloth
o Scouring pad
Note: An additional AED 25 applies for the cleaning materials.
• Cleaning Products:
o Floor cleaner
o Toilet cleaner
o Multi-purpose cleaner
o Glass cleaner
o Cream cleaner
o Wood furniture polish
• Cleaning Equipment:
o Vacuum cleaner
o Mop
o Bucket & spinner
o Microfiber cloth
o Sponge cloth
o Scouring pad
Note: An additional AED 25 applies for the cleaning materials.
Absolutely. Many of our clients have recurring weekly appointments with the same cleaner, ensuring familiarity and consistency.
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Yes, we can assign male cleaners upon request, subject to availability.
Yes, you can modify or cancel your booking up to 48 hours before the service starts without any fee. Cancellations or changes made less than 48 hours in advance may incur a late fee of AED 50. Full charges apply if you don't notify us and we arrive at your location on the appointment date. This policy ensures fair compensation for our professionals' time and travel expenses.